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 How to Report Issue

Please feel free to report any issues in apps, services, or software, your feedback is extremely important for English Test Vocabulary and its all visitors and users.

To forward your question to right person and response as soon as possible, please let us know:
  1. App name
  2. App type, e.g. for Windows, Android, or Apple
  3. App version
  4. App installed time
  5. Device name and type
  6. Device OS and version,
  7. Issue description in simple sentences.
  8. Login email and access code for this app, if it needs an account
  9. Paid email for this app, if you paid for it.

Our support engineers possibly login in to your account to troubleshoot; sometimes we may contact with you by email to confirm details of reported issue.

In most cases, we will address host side or data service issues in 48 hours. For some that need more days, we will provide an estimate in 48 hours too.