Letter Title: Write to the company to explain why you are unhappy with the online purchase
Keywords or Topics: online shopping
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Question: Write to the company to explain why you are unhappy with the online purchase.
Answer 1
Dear Sir or Madam,
I am writing to express my disappointment with a recent purchase on your online store, order number #7298883. I ordered a set of soccer equipment advertised on your site as a package, including three pairs of socks and a pair of soccer boots. However, on their arrival, I found out that there were only two pairs of socks. In addition, there were scratches on the shoes that suggest they had been used before and returned to your store.