Letter Title: Write a letter to your manager about a mistake you made at work recently
Keywords or Topics: mistake
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I am writing to inform you about a mistake I recently made at work and to apologize for any inconvenience it may have caused.
Last Friday, during my evening shift, I accidentally entered the wrong price for several items while updating the system. As a result, a few customers were incorrectly charged at checkout. I understand this may have affected customer satisfaction and the store's smooth operation, and I am genuinely sorry for this oversight.