IELTS Sample Letters

Letter Title: Write to the hotel manager about his hotel's bad heating/cooling system

Keywords or Topics: hotel facilities

The letter samples about 'Write to the hotel manager about his hotel's bad heating/cooling system' are handy resources to enrich writing skills. Each sample is a model to study.

Besides, more IELTS letter questions sharing the topic of hotel facilities, are added to help understand the different requirements and target the assignments precisely.

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 IELTS Letter questions and examples
Question:
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year, and the heating/cooling system in the hotel was quite inadequate.

Write a letter to the hotel manager. In your letter:
  • give details of what went wrong
  • explain what you had to do to overcome the problem at the time
  • say what action you would like the manager to take
You should write at least 150 words.
Answer 1
Dear Sir/Madam...

I am writing about my recent stay at the Four Seasons in London, England. Unfortunately, I spent three miserable nights at your hotel from April 26 to 29, 2020, due to a malfunctioning heater in my room...

When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow in April; however, when I got to my room, there was no heat...

Unfortunately, each night after work, I returned to discover the problem had not been rectified. Eventually, I spent three uncomfortable nights wearing my coat to bed, wearing socks around the room, and ending up with a bad cold from the unheated room...

I am shocked by this terrible service. This is not what anyone expects for $400 a night. To compensate me for this tremendous inconvenience, I ask that you refund my money immediately and offer me a free, more comfortable stay in one of your finer suites...

I look forward to hearing from you at the earliest,...

Yours faithfully,...

Mr. John McFee...
Band: 7
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Word Statistics
GroupWord NumberDistinctPercent
All Words24213957%
Top 300 Words143 (59%)59 (42%)41%
300 - 1000 Words33 (13%)26 (18%)78%
Over 1000 Words66 (27%)54 (38%)81%
Other Comments (carolinesamlucky)
Link Words: 7 (including link phrase: 1)
Sentences: Number: 18; Average Length: 73 characters; Words/Sentence: 13
Repeated Words: room(5), was(5), not(4), had(4), from(3), when(3), after(3)
IELTS Letter Questions for Topic : hotel facilities
1. Write to a hotel manager that your meeting has troubles due to disappointed facilities.
Examples