IELTS Sample Letters

Letter Title: Write to complain that the book you ordered online hasn't been received yet

Keywords or Topics: book, online shopping

The letter samples about 'Write to complain that the book you ordered online hasn't been received yet' are handy resources to enrich writing skills. Each sample is a model to study.

Besides, more IELTS letter questions sharing the topics are linked to help test takers understand the different requirements and target the assignments precisely. The current letter has two topics: book and online shopping. So, IELTS letter questions about them are listed separately.

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 IELTS Letter questions and examples
Question:
You ordered a book from a company online and haven't received it yet. Write a letter to the company's manager.

In the letter, you should:
  • give the details about your order
  • explain why you need it urgently
  • suggest a solution for the situation.
Answer 1
Dear Sir/ Madam,...

I am writing to express my dissatisfaction regarding your delivery service. I vividly remember buying SELT books from your online website two weeks ago, and they should have been sent to me one week ago...

Here, I would like to share brief details of my order with you. The order number was ABCD12345, and it was made on March 17th at 5.30 pm...

I was anxious to receive this book because my SELT exam will be held next month. I do not have ample time to prepare if I can't get it now...

Finally, I have a suggestion for managing this: you could send me a PDF or e-book of that version directly to my mail address until the books arrive...

I am waiting for your prompt response and action...

Yours Faithfully,...

Eloise Belichick...
Band: 7
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Word Statistics
GroupWord NumberDistinctPercent
All Words22813760%
Top 300 Words124 (54%)51 (37%)41%
300 - 1000 Words40 (17%)33 (24%)82%
Over 1000 Words64 (28%)53 (38%)82%
Other Comments (eloisebelichick)
Link Words: 13 (including link phrase: 0)
Sentences: Number: 15; Average Length: 79 characters; Words/Sentence: 15
Repeated Words: and(6), your(3), have(3), you(3), was(3), for(3), writing(2)
IELTS Letter Questions for Topic : book
1. Write to a book author to correct information about your known city.
Examples

2. Write to your teacher to explain why you couldn't return the borrowed book in time.
Examples

3. Write to thank your colleague for his book that helps your presentation.
Examples

4. Write to a bookstore manager to try to buy a particular book by mailing.
Examples

5. Write to a friend to recommend a book you have just read and found useful.
Examples

6. Write to a friend about your vacation days and how his guidebook was helpful.
Examples

IELTS Letter Questions for Topic : online shopping
1. Write to the company to explain why you are unhappy with the online purchase.
Examples

2. Write to a company that the equipment you ordered online was damaged.
Examples

3. Write to a company about a product problem you bought online.
Examples